MH
Matt H

1 reviews | Active since Nov 2014

14 Jun 2020, 18:48

Inspectacar Klerksdorp sold me an Accident Damaged Vehicle.

Very unhappy with Inspectacar Klerksdorp. Bought a Bakkie and 11 months later the paint started to discolour and cracks showing in the paint. When I contacted Hendrik De Beer he said he'll look into it. After I send him the quotations and he thereafter got arrogant and told me this matter is going to get unpleasant and he's been in the trade for 16 years. I told him I just want my bakkie fixed properly and not the cheap quick fix that was done in the first place. The back doors on both sides are so full of body putty that the paint started discoloring and cracked through the paint into the doors. Inspectacar promised me a Accident free vehicle on purchase and they ****. I was told by Hendrik De Beer from Inspecta Car Klerksdorp to do whatever I feel like. No assistance or after sale services from him.

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Replies (3)
InspectaCar
InspectaCar's reply15 Jun 2020, 10:19
Official
Dear Matt H,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
InspectaCar Service Resolution
MH
Matt H's update07 Jul 2020, 22:09
Reviewer Update
And still nothing has been done. No reply from Inspectacar Klerksdorp. Absolutely no aftersale service at all. Sale has been done and that's all Hendrik De Beer cares about. Sales and nothing about the customer at all. Worst Car sales company ever. West bank told me they can't do anything because the vehicle was financed by MFC and not Wesbank. What does that have to do with the fact that they sell accident damaged vehicles and lie about it?
InspectaCar
InspectaCar's reply08 Jul 2020, 08:34
Official
Dear Matt, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
InspectaCar Service Resolution