JP
Jannus P

1 reviews | Active since Feb 2017

08 Feb 2017, 14:50

Inspectacar Gezina - Poor service

<p>I tried to purchase a vehicle from this dealership and had financing in place before hand. </p> <p> </p> <p>The agent who helped (Johann Kok) was nice at first but once there was actual work to be done he was unreliable and lazy. </p> <p> </p> <p>After my bank got in touch with the dealership and requested an invoice it took three days to get a reaponse from the agent after which he informed me that they sold the car. </p>

0
Replies (1)
InspectaCar
InspectaCar's reply10 Feb 2017, 14:46
Official

Good day,

Thank you for your concerns highlighted affording us the opportunity to intervene.

InspectaCar strives to deliver only positive experiences when it comes to Customer Service. We always place great emphasis on customer service and it is for this reason that we will go to any length to ensure customer satisfaction. It is therefore extremely disappointing when we fall short of this goal.

Kind regards,
InspectaCar