VN
Vuyani N

1 reviews | Active since Aug 2022

22 Nov 2022, 12:05

InspectaCar Gezina ******

I bought a car as a Polo 1.6 Comfortline and only to find out the car was a 1.4 and upon returning it on the 4th of August they wanted me to pay for the usage. The case went to the Ombudsman and the recommendation came out on the 27th of October 2022 for the dealership to return the finance to the bank minus the cost for usage but even now the dealership is still holding onto the money and the bank is still debiting my account 3 months after I have returned the car. Go to InspectaCar Gezian if you want to be **********.

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Replies (1)
InspectaCar
InspectaCar's reply22 Nov 2022, 15:13
Official
Dear Vuyani Nzwanzwa,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution