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Nomonde N

1 reviews | Active since Nov 2013

21 Jul 2020, 16:17

INSPECTACAR GEZINA Branch in Pretoria is Unprofessional and *********

I tried to buy a car at InspectaCar Gezina branch, i was assisted by Johann. I was happy with the service and i had a Pre-approval finance from standard bank and requested them to check with other banks as well. Other banks gave me offers and i decided to go with standard bank, i submitted everything that was required. I was told to wait for a call for me to come and sign off the deal. I waited for about two hours, i got a call from Johann saying the car was sold to another person because they were buying cash . I was very disappointed because i had already started to look for insurance for the new car. To cut the long story short if u don't have cash at INSPECTAACAR Gezina you are not good enough. Their number one preference is a CUSTOMER with cash.

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Replies (1)
InspectaCar
InspectaCar's reply21 Jul 2020, 17:49
Official
Dear Nomonde,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.  

We will be in touch with you to resolve this matter.

Regards,

InspectaCar Service Resolution