KT
Kenneth T

1 reviews | Active since Apr 2022

07 Apr 2022, 09:20

Inspectacar gezina, be warned before you cry

I wanted to buy a car a Ford fiesta at inspecta gezina and my credit score was low, I was then I advised to take a Toyota etios, which I did I was told that the Toyota etios has 165 000 kilometers and is in good condition, but it was used by the dealership, when they bring the car, the car has no board cover, the kilometers are at 200 000 and they told me that i should not mind the kilometers on the clock theres is a kilometers ara

I took the car couple of weeks later the car started to leak water and o could hera a break pads noise and the funny noise, when I took the car back they say they will take it in for major serive then they took my car for to days when I fetch it the only thing they had done they only put wheel caps

For the leak they told me that I have a warranty when my car goes for service there's no service history so they paid the damage for the leakage after a huge argument, I was prepared to trust them and work with them but I'm disappointed

Last week a got a tire puncher and when I change the tire I realize that the spare wheel is wrong the rim is bigger than my wheels I'm so disappointed at the dealership,

The sales person is Tshepiso who always avoiding my calls and he's good in apologizing and lies

The person who had referred me to the dealership was promised money for referral even now she's still waiting im so disappointed at inspectacar gezina

0
Replies (1)
InspectaCar
InspectaCar's reply07 Apr 2022, 17:24
Official
Dear Kenneth,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
InspectaCar Service Resolution