1 reviews | Active since Oct 2021
I'm not happy with Inspector Car Gezina customer service
I bought a car VW CADDY at InspectaCar Gezina on 11-August-2021 and on 28-September-2021 I got mechanical breakdown, they tow it to VW Arcadia it was found that problem is in the engine, then they said it was expensive, on 13 October they tow it to Jo'burg Auto Tech, now they say i have to pay R22 000.00 for the car to be fixed and Warranty will only cover R16 600.00 from cover amount of R70 000.00 for the engine. And as client i was only told that warranty covers Engine, gearbox, differentials, electric components, steering, braking system...
Today they say different story, i gave them service history and everything they needed, today 19-October-2021 is DAY 21 of breakdown my car is just parked at workshop.. month end i must pay vehicle that I'm not using yet i must fix vehicle that i only drove for 1 month and 8 days
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
InspectaCar Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
InspectaCar Financial Service Resolution