AM
Abel M

1 reviews | Active since Jul 2023

21 Jul 2023, 09:40

Icargezina is the worst dealership and the managers have a stinking attitude.

Bought a car from the dealership through a referral of a friend on the 28th of June n it was delivered to me that day around 18:00 so I only did the inspection the following day only to find that the vehicle had mechanical issues and defects and I reported them to the sales person who was assisting me the he told me to speak to his sales manager by the name of Mohammed n the after sales manager by the name juan, I was requested to bring the vehicle back to dealership which I did on the 4th of July 2023 and since then no one phoned me with a proper feedback on what is happening so now am trying to cancel the deal but the dealership is giving me run around. So I bought a s**** basically cos ever since I bought the car it has been at the workshop and the managers have a stinking attitude, they don’t care about customers and their rights all they want is ur damn money icargezina is a **** i wouldn’t refer anyone trust me. They treat customers as if they are doing them a favour

0
Replies (2)
InspectaCar
InspectaCar's reply21 Jul 2023, 09:50
Official
Dear Abel M

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution
AM
Abel M's update04 Jan 2024, 07:20
Reviewer Update
The response from the dealership on this platform is just a waste of time am on the 7th month without any communication n positive feedback yet am busy paying for a vehicle that i never drove. Now this just rubs in on the worst service n I don't think I can recommend this dealership even to my worst enemy