Harrismith client no response

I purchased a BMW on the 26/03/2022 at Gezina, Inspectacar. When leaving the dealer the car made a sudden jerk with extreme smoke. I contacted the dealer and they collected the car at my friend's house. The dealer/mechanic gave me a replacement car to go back home (Harrismith).

On 10/04/2022 we as a family left on a day trip to Clarens about 90km from home. About 60km from home the car overheated and the warning on the dash indicated that I could proceed with caution.

11/04/2022 I phoned the dealer and notified them about the above matter. We came to the conclusion that I must take it to Bethlehem BMW for a diagnostic test.(Which I would have paid from my side if the report was clear) This was not the case.

BMW quoted me for R21200.32 which inculded the diagnostic which I paid for and other parts.

In addition the vehicle is using excessive water.

I contacted the dealer Manager and he notified me that I must claim this through my warranty plan. Which I do not necessarily agree with as this is still in the 6months CPA.

I contacted MFC and they send InspectaCar couple of emails with no respond. Then they advised me to go through to the ombudsman. I did fill in the forms and emailed it through to them but I want to resolve this issue quickly.

They are not returning my calls. I would like to know where to from here. My idea was not to buy a faulty vehicle but my family and myself are the ones who drives with the fear that the car can breakdown at any time.

I want to return the vehicle!