Bridge of agreement,Poor client service, arrogant manager and unfairly treatment

Good day Mo

I trust you well, Please do assist me on the below concerns as per you voice recording on the 27/06/2020 using you sales executive phone number: ***, Time 13:53. I would like to understand account to you knowledge if the OTP was not signed then how was my application ended being captured your F&I Mokgadi Morokolo on the 25th June 2020?

Hereby I will like to quote on the response I got from David as” sorry buddy you can g ahead with all channels to put the dealership reputation and mine in the firing line but best believe me you wouldn’t be the first to have a problem because of the similar situation of the car being sold before contract being sold” …….. on the 26th June 2020 David confirmed that validation was done and he was waiting for you permission so that he will bring me the car. Please do make me understand why the contract was delayed or was it MFC ?

Lastly in you managerial position I would like to understand what made you guys (Inspectacar) decide to bridge my deal which was done prior to the person who app**** on Saturday , is it a matter Race, or what ? because it cannot be sales reasons because I had already indicated and done all the necessary procedure to finance the car .

I trust and hope you respond will be as quick and promptly like how the car was sold. I have noted the same poor services on the company reviews where you have shown no empathy to client but protect your sales executive .