NM
Nelson M

1 reviews | Active since Oct 2013

08 Sept 2016, 14:44

Breach of Agreement , horrible service

<p>We bought a car on the 28th July 2016 from Inspectarcar The Glen dealership, we were assisted by sales guy by the name of Shadrack Bokwa. I saw a special on car-find, where by you can buy a car and start paying at the end of October. We inquired about the car on the internet, I was called back by Shadrack . We (Me and my partner) inquired if it was possible to start paying at the end of November instead of October, he said he will speak to his manager, and get back to us. In the meantime we should send all the relevant documents to initiate the application on the Ford ecosport , he eventually came back to us and said everything is sorted , we should come to the dealership as our application has been approved by MFC . On the 28th July 2016 we went to inspectarcar The glen, we spoke to the manager by the name of Johan Quinlan. We asked him about the issue of the first payment, he agreed that the first installment will go off, at the end of November. He also issued a check of R20000 which I singed, he said the check will be used to pay for our first 3 months installment until we commence with our initial installment at the end of November 2016.</p> <p> </p> <p>We were surprised when my account was debited by MFC on the 31/08/2016 for an amount of R4459.51. On the 5th of September 2016, we went to the dealership to tell them of our intentions of cancelling the contract; we were told that we cannot cancel the contract, even though they acknowledge that they are the one in the wrong. What is worse is the fact that we were told to take up the matter with MFC. We don't want this car anymore as I feel I was sold the car under false pretense. According to National consumer Act that is breach of contract. I would like assistance in this regard, as I am no longer interested in having this car. I even have a recording of the dealership lady and Johan admitting that they are in the wrong. My details are as follows</p>

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Replies (1)
InspectaCar
InspectaCar's reply20 Sept 2016, 12:26
Official

Good day

Thank you for your concerns highlighted. As discussed, you have indicated that the respective InspectaCar branch has communicated with you regarding the matter.

Kind regards

InspectaCar