MB
Mkansi B

1 reviews | Active since Feb 2022

05 Jan 2023, 16:02

Bad service and bridge of contract - Inspect Car Gezina

I am E Hlongwane bought a car in 28 October 2022 Polo Gti it had some fault that needed to be fixed and replaced by the dealership, so we made an agreement that it will be fixed within a month and they said they couldn't get the parts up to date I have been in contact with a sales person to get it sorted and they haven't cameback to me with regards to make the car to be on standard as per our agreement. Hope this get resolved as soon as possible otherwise I will terminate the contract and return the car at the dealership. My contact details *** and email : ***

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Replies (2)
InspectaCar
InspectaCar's reply05 Jan 2023, 16:30
Official
 Dear Mkansi Bongani
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution
InspectaCar
InspectaCar's reply05 Jan 2023, 16:32
Official
Dear Mkansi Bongani
 
Your reference number is <CRSDCE98>.  Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
 
Regards,
Braiden Govender
***