Bad service !!!!
We visited InspectaCar in Gezina last week Wednesday. They informed us of a shortfall and we decided to go for another vehicle in Vereeniging. On Thursday the Sales man Wisdom phoned me and told me they managed to put the deal through , work in the shortfall and we can collect the vehicle on Monday. We drove all the way (more than 100km) to collect the vehicle. When we got to the dealer they only started with approval at the bank and told us that they can't do a deal because of R21000 shortfall. THIS AFTER WE WERE TOLD EVERYTHING WAS IN PLACE AND WE CAN COLLECT THE VEHICLE!!!!!!!!
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InspectaCar's replyOfficial
29 Mar 2021, 11:32Dear Welma B
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,Service Resolution - InspectaCar
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,Service Resolution - InspectaCar
InspectaCar's reply29 Mar 2021, 11:32
Official
Dear Welma B
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,Service Resolution - InspectaCar
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,Service Resolution - InspectaCar