Bad customer service

Its taken me a month to recover from the awful and traumatic experience with this dealership. While surfin the net for another car I came across a mission statement from another dealership , words were as follows- <br> Welcome, dedicated to service excellence. We pride ourselves on honesty, integrity and quality. Reliability, Credibility, Trust Quality - that is customer service!<br> <br> Long story short. Unfortunately my experience was not even close to the above to say the least. This is with all persons I dealt with at Morgans Inspecta car dealership. Simply poor show ! <br> I have never had to return a car in my life ! Struggled to have my old car back which was just as bad as the purchasing process.