KV
Kholwani V
1 reviews | Active since Oct 2019
02 Dec 2022, 14:53
Bad After-Sales Service at InspectaCar Gezina
I bought a car at InspectaCar Gezina on the 29th of November 2022 and until today I'm still waiting for my car's spare key. They keep on making empty promises when I ask about the spare key, actually they even went to an extent of giving me a wrong spare key thinking I wasn't going to notice. Their after sales service is very bad, I've never experienced something like this before.
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Replies (2)
InspectaCar's replyOfficial
05 Dec 2022, 07:18Dear Kholwani V
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
InspectaCar's reply05 Dec 2022, 07:18
Official
Dear Kholwani V
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
KV
Kholwani V's updateReviewer Update
06 Dec 2022, 15:26The matter still remains unresolved. The dealer gave me a spare key which is not for my car, and this happened for two consecutive times. I'm sick and tired of this unprofessional behavior, all I want is the spare key. I hope I won't experience the same challenge when it comes to the registration documents.
KV
Kholwani V's update06 Dec 2022, 15:26
Reviewer Update
The matter still remains unresolved. The dealer gave me a spare key which is not for my car, and this happened for two consecutive times. I'm sick and tired of this unprofessional behavior, all I want is the spare key. I hope I won't experience the same challenge when it comes to the registration documents.