ME
Merle E
1 reviews | Active since Apr 2019
08 Feb 2022, 22:09
Update on Insaka Review
Update on my review published in August 2021. After experiencing a lot of frustration on dealing with Insaka I published a review expressing my irritation. When my dissatisfaction came to the attention of Warrick Kerns he responded swiftly and made sure the issue regarding cancellation and future debits was resolved and I was refunded straight away. I believe that my experience is not the norm for Insaka and would recommend them for anyone starting out in e-commerce.
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Insaka eCommerce Academy's replyOfficial
09 Feb 2022, 08:02Hi Merle. We appreciate you updating your review. We certainly did learn from the experience that you shared and our team has put processes in place to avoid that miscommunication happening again. I wish that you didn't have a sub-par experience but it has helped us to offer improved service to current and future students. Thanks for your feedback. Warrick & The Team.
Insaka eCommerce Academy's reply09 Feb 2022, 08:02
Official
Hi Merle. We appreciate you updating your review. We certainly did learn from the experience that you shared and our team has put processes in place to avoid that miscommunication happening again. I wish that you didn't have a sub-par experience but it has helped us to offer improved service to current and future students. Thanks for your feedback. Warrick & The Team.