BM
Brendan M

1 reviews | Active since Jun 2016

22 Jun 2016, 12:28

The worst customer service I have ever recieved

<p>I ordered a 3D printer from Innovative 3D at the beginning of December 2015. It is now almost 7 months later and I have not recieved it. Worse than that, I have paid the full amount owed to the company months ago. It is nearly impossible to contact anybody in the company, I get voicemail 9 times out of 10 and when I do get to speak to Morne (the owner) he is full of apologies and promises which he has not once followed through with. I have been asking for shipping information for months and have recieved absolutely nothing. 9 out of 10 of my emails are unanswered. I have never had customer service as bad as this, there is simply no communication at all regarding any aspect of my dealings with the company. Do not order anything from Innovative 3D, you will lose your money and waste your time. </p>

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