MA
MUHAMMAD A
1 reviews | Active since Aug 2015
24 Aug 2015, 14:10
WRONG INFORMATION
I have a maintenance plan for a period of 4 years (ends oct 2016) or 60 000kms whichever occurs first.<br> <br> My vehicle went in for a service today for the 4th service (52000km) on the clock. Innovation group told the dealership they will not pay, however when I phone they say it will be paid. I was given a reference number (QD/FM/***) and whole run around<br> <br> Please resolve<br>
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Innovation Group's replyOfficial
24 Aug 2015, 14:48Hello mamod8721,
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Best regards,
Innovation Group's reply24 Aug 2015, 14:48
Official
Hello mamod8721,
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Best regards,