Would've given a 5, the only concern was that the line was very bad while talking to agent

Dear Kobus,

 

Thank you for taking the time to provide us with a great review.

 

We take great pride in providing customers with effective and efficient service and we are pleased to hear that you were satisfied with the service provided.

 

Please be assured that the compliment will be forwarded to the relevant team.

 

Best Regards

Innovation Group Customer Services Team