MO
Madelein O
1 reviews | Active since Aug 2024
14 Jan 2026, 17:39
Worst waranty ever!!
Worst waranty plan ever!!!! I can believe you pay a year for a policy,then something goes unexpected and thats why we have extended policies for,but them just to find out oh no sorry we dont cover that,ehat is the ****** point of a waranty ,paid for nothing, i dont know why people even bother taking this,stay away standardbank waranty policy this is teficulouse,under written by innovation group!! Absolutely pathetic!
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Innovation Group's replyOfficial
15 Jan 2026, 08:07Dear Madelein Oosthuizen,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best RegardsInnovation Group Customer Services Team
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best RegardsInnovation Group Customer Services Team
Best regards,
Innovation Group's reply15 Jan 2026, 08:07
Official
Dear Madelein Oosthuizen,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best RegardsInnovation Group Customer Services Team
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best RegardsInnovation Group Customer Services Team
Best regards,