Worst service or lack thereof, Pathetic sales team!!!! team

I reached out to the company as my policy expired and I wanted to renew. It's now been a month, it took two weeks to receive a response, of which they requested my details even though I sent the email with the notification they sent me. It's now another two weeks, I sent another email following up and zero response. This is meant to be a reputable company yet your sales staff are absolutely useless, lazy or don't know what they are doing. As a customers who has spent over R25k with your company to be treated like this, is worse than pathetic. I need a renewal on my tyre and rim it should not be this difficult. Like seriously do people work at your business or just pretend? 31 March I sent an email. 13 April i sent another email since there was zero response. 15 April Your team leader Collin du Preez, sends a request for my details.

TO DATE NOTHING HAS BEEN DONE!!!!