MZ
Mo Z
1 reviews | Active since Jul 2023
27 Jul 2023, 09:17
Worst service from toyota extended warranty company
Worst experience ever. Settled the extended service plan and sent proof of payment to them. Waited for over a week but no acknowledgement saying they received the funds. When i call they always say sent proof of payment but nothinf is done.
Helpful (0)
Replies (1)0
Replies (1)
Innovation Group's replyOfficial
27 Jul 2023, 15:02Dear Mo Zaar,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
Innovation Group's reply27 Jul 2023, 15:02
Official
Dear Mo Zaar,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team