1 reviews | Active since Mar 2012
WORST SERVICE FROM INNOVATION GROUP
This is the worst Company to deal with ever. Whenever you call them (that's what you need to do) You are informed that you are dealing with someone that is not qualified to assist you and works under supervision WOW!!!!! Then you must explain the nature of the claim to someone that is not CAPABLE TO WORK WITHOUT SUPERVISION !!!Then that person tells you that actually did the diagnosis and does the repairs for the last 40 years that you do not know what you are talking about and that because she divers from you she can not give you a reference number or log the claim or accept an email from you showing the fault codes to do the repairs on a vehicle. WELL DONE VELDA NUKERI of Innovation Group with you absolute arrogant attitude and your vast experience on vehicles
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
