VZ
Velile Z
1 reviews | Active since Mar 2020
09 Dec 2020, 09:45
Worst service ever! Do not sign up with them!
The worst service ever. They captured the wrong kilometers on my car and I called and asked them to rectify the error before i take my car in for service, which they did not do. My car has been stuck at the dealership going on full 2 days now waiting for this to be clarified and i am stuck without a car for an error that could have been rectified a long time ago. I have made numerous calls and all i get is "The matter has been escalated with high importance and urgency quoted on mails and it will be sorted ASAP". I am not even disappointed, i'm more frustrated than anything. I regret my decision for signing up with them.
Helpful (0)
Replies (2)0
Replies (2)Innovation Group's replyOfficial
09 Dec 2020, 10:44Hi Velile,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Innovation Group's reply09 Dec 2020, 10:44
Official
Hi Velile,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
VZ
Velile Z's updateReviewer Update
09 Dec 2020, 11:37You have put me through hell. To hell with you.
VZ
Velile Z's update09 Dec 2020, 11:37
Reviewer Update
You have put me through hell. To hell with you.
