TM
TREVOR M
1 reviews | Active since Jul 2021
06 Sept 2023, 14:41
Worst service ever
If you have a policy with these people please cancell it, I've been paying my premiums for the past 2 years with no claim but now when it's time to claim they are dropping my calls
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Innovation Group's replyOfficial
07 Sept 2023, 08:34Dear Trevor Sicelo Msibi, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply07 Sept 2023, 08:34
Official
Dear Trevor Sicelo Msibi, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team