Worst Service at Innovation Group!

I joined Innovation Group (car service via We Buy Cars) in March 2021. They have since to date debited my account every month without fail. I have tried to get my vehicle serviced but no one has attended to me. Ref: Bambo, Sello <***p>; ***p; customercare <***p>; Info <***>

I moved to Zambia for work. After 6 months of trying to get my car serviced; I dealt with an agent Sello Bambo who advised me to service my car myself and claim thereafter and Innovation Group would pay me back between 2-3months. I have serviced my car and now Sello is dismissing me. Innovation Group, refund my debited amounts or pay me back for my service, i submitted Signed 'Prefered Service Provider Form' Paid quote from Pulse8 (Pulsate Motors) My Bank Confirmation Letter Bank Statement (contains withdrawals made on the 20th & 21st December 2022 mainly for the vehicle service)

I tried calls and emails (References above) The ball is in your court now or i keep resorting to other platforms to get my money back!

I am in Zambia for work my number is +***67