KL
Khotso L

1 reviews | Active since Oct 2016

10 Oct 2018, 13:18

Worst Service

I called three times and I couldn't be assisted, the agents kept on transfering me to different agents. I need to enquire about my warrantly. Bad service at it's best.

0
Replies (2)
Innovation Group
Innovation Group's reply10 Oct 2018, 13:26
Official

Dear Client

Thank you for taking the time to contact Innovation Group and notifying us of your complaint.

Please be assured your complaint will be reviewed and a consultant will be in touch with you.

Thank you.

Kind Regards,
Complaints Team

Innovation Group
Innovation Group's reply12 Oct 2018, 11:23
Official

Dear Client,

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a complaints consultant has provided feedback on the concerns raised.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind regards,
Complaints Team