1 reviews | Active since Jul 2020
Worst most pathetic company
Sales agents are unprofessional and ***********. I wanted to renew my policy, just asked the consultant to find out when it started. I was told that he can't help me and I must phone a customer care line myself its not his problem. He called me 3 times to try sell me a new policy but could not check when my previous o started. I called in agaim to try find out and with no luck I asked to speak to a manager which was told to me thats not possible. Finally after 3 weeks I got hold of a manager which said she will call me back and I'm still waiting for a call. Im the mean time my policy has been canceled and the full policy amount was deducted. I hope to never do business with a company that does not care about clients and such pathetic service. I think this company is not far from been the worse company in south africa with the most pathetic service and you ***** money from clients.
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
