CR
Chris R
1 reviews | Active since Jan 2024
11 Apr 2025, 13:46
Worst Kind of Nonsense Service.
Called to claim on tyre and rim policy sold via Webuycars and was given **** about only tyre being covered. So when you hit a pothole or a couple as there are thousands on our roads then the damage will say I'll damage only your tyre. Like really what absolute nonsense then say Tyre Warranty Only on cover headings not Tyre and Rim. Typical of anyone associated with Webuycars as they all ****mers.
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Innovation Group's replyOfficial
11 Apr 2025, 14:14Dear Chris Ramchand,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
Innovation Group's reply11 Apr 2025, 14:14
Official
Dear Chris Ramchand,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team