TD
Thembinkosi D
1 reviews | Active since Jan 2025
14 Jan 2025, 13:15
Worst Company ever
This is worst Company ever,very bad service,all they are good at is to take your money,we've been paying last year 2023 and they refuse to pay for service of my car
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Thembinkosi D's updateReviewer Update
14 Jan 2025, 13:41This is the worst Company, I had to service my car in 2024 and got problems just because I sent the car for service a month later I was promised someone will call me from complaints dept but all I received was an email and the only call I received was to ask if I'm renewing with them.
TD
Thembinkosi D's update14 Jan 2025, 13:41
Reviewer Update
This is the worst Company, I had to service my car in 2024 and got problems just because I sent the car for service a month later I was promised someone will call me from complaints dept but all I received was an email and the only call I received was to ask if I'm renewing with them.
Innovation Group's replyOfficial
14 Jan 2025, 15:19Dear Thembinkosi DLamini
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
Innovation Group's reply14 Jan 2025, 15:19
Official
Dear Thembinkosi DLamini
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team