WORST ADAMIN EVER!

Firstly, I opened a policy then my car model was incorrect. I had to run after them for weeks. For someone's recklessness. Then, they debit-ordered me TWICE now I'm running after them AGAIN for someone's recklessness. Oh no just when I thought it was over, I received an email where apparently, I cancelled my policy and requested a settlement amount. When did that happen? AGAIN I have to call and sort that mess. I have a car service due soon, why would I cancel on the 11th hour?? I've never dealt with such unprofessionalism. I don't know what will tomorrow bring every day there's a new issue. Please look at your employees they are doing the worst possible job. Oh and telling you on the day of service they don't cover certain things, you'll cough out that 9k yourself.