cM
cetric M
1 reviews | Active since Mar 2015
30 Mar 2015, 11:20
worse service with Innovation group service plan
I'm still waiting for a call from Veronica to advise me about my query on a service plan that was cancelled and which MFC needed to be refunded. I continuously had to call you Innovation group about this and you don't seem to care. I want that matter to be sorted today and MFC to be refunded.
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Replies (1)
Innovation Group's replyOfficial
30 Mar 2015, 11:52Hello lepatomc,
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Innovation Group's reply30 Mar 2015, 11:52
Official
Hello lepatomc,
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela