Worse service

Item: Innovation Group
Rating: 1
Author: Xolani N

Worse service ever, since January 2018 my query not resolved as yet. RS/SO/***

Helpful (0)

Replies (2)

Innovation Group's replyOfficial

04 May 2020, 07:43

Hi Xolani,

Thank you for taking the time to contact Innovation Group and notifying us of your complaint.

Please be assured your complaint will be reviewed and a consultant will be in touch with you.

Thank you.

Kind Regards,

Complaints Team

Innovation Group's reply04 May 2020, 07:43

Official

Hi Xolani,

Thank you for taking the time to contact Innovation Group and notifying us of your complaint.

Please be assured your complaint will be reviewed and a consultant will be in touch with you.

Thank you.

Kind Regards,

Complaints Team

Innovation Group's replyOfficial

06 May 2020, 14:51

Dear Client,

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a complaints consultant has provided feedback on the concerns raised.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind Regards,

Complaints Team

Innovation Group's reply06 May 2020, 14:51

Official

Dear Client,

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a complaints consultant has provided feedback on the concerns raised.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind Regards,

Complaints Team