Worse Service

<p>I had a claim in February this year and it was declined, weeks later it reviewed and promised to be paid. While they were not sure what to do,I had to pay for the repairs on my vehicle from my own pocket. After engaging with the claims department with Kerwin Padayachee I was asked to submit documentation and well as my banking details to allow for a refund, I was given a waiting period of 7 to 14 working days for my payment. After waiting for 14 working days I was told again there was a missing document from the repairer for the payment to happen. </p> <p>I know now that I would not recommend Innovation Group to any of my friends and family as they are ***********. Since February to date I await refund. This are the kind of service providers that should not be in the customer service environment and must be closed down. </p> <p>Do not use Innovation Group!!!</p>