MP
Marna P
1 reviews | Active since Apr 2018
11 Apr 2022, 11:58
Will not want to deal with them again
They have an excellent team of client service call operators such as Ksulekani, with a very poor administrative team to back them up. I eventually received my refund but still believe that this company is evasive and present their product to make the client believe that it is from the vehicle dealership.
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Innovation Group's replyOfficial
22 Apr 2022, 09:19Hi Marna, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind Regards,Complaints Team
Innovation Group's reply22 Apr 2022, 09:19
Official
Hi Marna, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind Regards,Complaints Team