LL
LANCE L
1 reviews | Active since May 2013
30 Jul 2019, 08:08
WASTE OF HARD EARNED CASH
******* ARTISITS! They never pay, always have an excuse OR A LONG STORY! Inconsistent with there settlements/playouts, they paid for a door lock on my car and then when the next one also broke they rejected the claim! Poor service-have to keep emailing them and eventually get a response. DO NOT TRY PHONING-YOU WILL BE DISAPOINTED!
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Replies (2)
Innovation Group's replyOfficial
30 Jul 2019, 08:52Hi Lance ,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Innovation Group's reply30 Jul 2019, 08:52
Official
Hi Lance ,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Innovation Group's replyOfficial
06 Aug 2019, 08:57Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Innovation Group's reply06 Aug 2019, 08:57
Official
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team