1 reviews | Active since Jan 2017
Warranty claims
<p>I have sent my car for a mechanical breakdown. And I am paying for this policy for warranty now they say they won't pay me. Now I have to pay from my pocket.</p>
Dear Client,
Thank you for your patience regarding your complaint.
Kindly be advised that the reason for your claim rejection, was due to the late service on your vehicle. As per the policy terms and conditions, the service should be done as per the manufacturer's requirement.
We confirm that you might be assisted as a goodwill gesture and we thus request that in the future you adhere to the policy requirements.
Kind Regards,
Tumi Bacela
Dear Client,
Thank you for your patience regarding your complaint.
Kindly be advised that the reason for your claim rejection, was due to the late service on your vehicle. As per the policy terms and conditions, the service should be done as per the manufacturer's requirement.
We confirm that you might be assisted as a goodwill gesture and we thus request that in the future you adhere to the policy requirements.
Kind Regards,
Tumi Bacela