Warranty Claim Wrongfully Declined - Disgusting Service from Innovation Group

<p>On 01/03/2017 we purchased a BMW 335i from Aucor. The vehicle hasn't turned the clock yet and was fully serviced by BMW. When we purchased the vehicle, we were recommended by Aucor to take an extended warranty from Innovation Group.</p> <p> </p> <p>We were hesitant to take the warranty because the car was in such a good condition, but after the salesperson told us that it is a good product, we purchased a two year warranty which costed roughly R 8,500.</p> <p> </p> <p>After about six weeks of using the vehicle, the vehicle had a slight miss so we took it for a check-up.</p> <p> </p> <p>The repair center contacted Innovation Group and they refused to repair the vehicle. The excuse was very poor. Without proof, Innovation Group has stated that the vehicle was "smoking" prior to taking the Warranty Policy.</p> <p> </p> <p>Firstly, we did not drive the vehicle out of the dealership before taking the warranty. Secondly, Innovation Group did not see the car "smoke". The vehicle didn't smoke at all from the time we took ownership of the car. We have quite a few witnesses that will swear under oath that the vehicle did not smoke after we took ownership.</p> <p> </p> <p>There should be a rule that Innovation Group must inspect the vehicles prior to selling these warranty policies. As far as I'm concerned, they are nothing but *******.</p> <p> </p> <p>DO NOT PURCHASE EXTENDED WARRANTY POLICIES FROM THE INNOVATION GROUP!!!!</p> <p> </p> <p> </p>