Warranty and service plan issues

Item: Innovation Group
Rating: 1
Author: Victor C

They bull**** their way into having clients think they will benefit but never actually do, they are extremely picky... read the fine print or fight a losing battle. The agents that you speak have absolute no knowledge on what to do or say. They will hire anyone that they see. And now they must help you with benefiting you and your car where as you are better off paying 20 grand on insurance hoping something goes wrong... at least you will know you are covered.

I will advise Motorite to all innovation group ****med client (everyone, you might just not know it yet)

Not worth the money at all. Total rubish

Helpful (0)

Replies (2)

Innovation Group's replyOfficial

08 Apr 2025, 10:15

Dear Victor Cradock, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team

Innovation Group's reply08 Apr 2025, 10:15

Official

Victor C's updateReviewer Update

08 Apr 2025, 10:16

Dont bother

Victor C's update08 Apr 2025, 10:16

Reviewer Update

Dont bother