RJVV
Richard Jansen Van Vuuren
1 reviews | Active since Aug 2011
21 Aug 2015, 13:29
warn all your friends
today is exactly 8 working days since my last hello peter report was written. Please warn all your friends that if they are buying a motor plan to please be very careful of motormend. They are impossible to deal with. Bad attitude on calls when they actually answer, when you do ask for something they send you a different provinces information and then don't even reply and after two weeks when you have made them aware. I will be warning all my friends who buy cars from now on. literally the worse customer service I have ever experienced. After I received their last automated response that someone would take action on this. I was fooled again.
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Replies (1)Innovation Group's replyOfficial
21 Aug 2015, 14:21Hello Richard 1987,
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Innovation Group's reply21 Aug 2015, 14:21
Official
Hello Richard 1987,
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
