PK
Peter K

1 reviews | Active since Dec 2015

02 Dec 2015, 09:32

Waiting forever on repayment of excess payment

Waiting for more than 3 years for the excess repayment on my motor vehicle claim. The answer back when asking about the repayment: \Please be advised that your excess will be refunded

0
Replies (1)
Innovation Group
Innovation Group's reply02 Dec 2015, 09:58
Official
Hello Peter Klein,

Dear Client,

Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.

Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.

We would like to assure you of our commitment to have your complaint resolved as soon as possible.

Best Regards.
Tumi Bacela