JM
Joe M
1 reviews | Active since Oct 2019
06 Jan 2021, 09:18
Waiting for refund for a year now
I had a service contract with Innovation. On 29 January 2020 I received email confirmation that Innovation over debited my account with 3 months, refund will be processed. To date I have never heard from them. All follow up email are never responded to. I have heard of their bad service but never thought is to this extent, fail to refund my hard earned money?
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Innovation Group's replyOfficial
06 Jan 2021, 09:23Hi Joe, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's reply06 Jan 2021, 09:23
Official
Hi Joe, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team