BD
Beauron D
1 reviews | Active since May 2025
02 May 2025, 15:02
Very very poor service... BE WARNED!!!
Worst Experience Ever!!! I phoned in a total of 15 times... Staff puts the phone down in your ear. I have a bubble in my tyre and the more I say my safety and my family's are being put on the line, it seems like they dont care. I submitted all the docs from TWT plus images but you dont get any response.
If you get through then staff keep you holding for 20mins. Can you believe it??? Then drops the call.
I dont recommend these people. I want to cancel asap
Helpful (0)
Replies (1)0
Replies (1)
Innovation Group's replyOfficial
02 May 2025, 15:25Dear Beauron Damons
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply02 May 2025, 15:25
Official
Dear Beauron Damons
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team