Very poor service my car has been away for 2 months

Very poor service, my car has been at the dealer for over 2 months. The Innovation group refuses to pay because they are not aligned to the recommendation from the dealer but also not putting a solution on the table. They are taking my money every month but failing to come with a solution to get my car back to me after 2 months.

The warranty has very rude consultants as well. I have not spoken to any of the managers either because of their lack of urgency. Really disappointing we work hard for our money in the midst of covid and we get this sort of service.