Very bad service, my car have been in for repairs for almost a month no assessor has been out to check on it, no feedback on claim

Dear Sharon,

We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.

 

Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.

 

Best Regards

Innovation Group Customer Services Team