bL
brian L
1 reviews | Active since Nov 2015
02 Dec 2015, 09:24
Very bad service
I have placed a complaint with the group about the poor serviced i received but up until now i have not gotten any feedback!! The service when you call in is also very bad as you get no help what so ever. this has cost me greatly!!!!
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Replies (1)
Innovation Group's replyOfficial
15 Dec 2015, 12:32Hello BrianKB,
Dear Client,
Thank you for notifying Innovation Group of your complaint and for affording us the opportunity to investigate.
We would like to offer our sincere apologies for the bad service you have experienced when dealing with Innovation Group and we assure you that this matter will be addressed accordingly. Kindly be advised that the list of all approved RMI dealers in the Western Cape has been sent through to you.
We trust that the above meets with your satisfaction.
Kind regards,
Tumi Bacela
Dear Client,
Thank you for notifying Innovation Group of your complaint and for affording us the opportunity to investigate.
We would like to offer our sincere apologies for the bad service you have experienced when dealing with Innovation Group and we assure you that this matter will be addressed accordingly. Kindly be advised that the list of all approved RMI dealers in the Western Cape has been sent through to you.
We trust that the above meets with your satisfaction.
Kind regards,
Tumi Bacela
Innovation Group's reply15 Dec 2015, 12:32
Official
Hello BrianKB,
Dear Client,
Thank you for notifying Innovation Group of your complaint and for affording us the opportunity to investigate.
We would like to offer our sincere apologies for the bad service you have experienced when dealing with Innovation Group and we assure you that this matter will be addressed accordingly. Kindly be advised that the list of all approved RMI dealers in the Western Cape has been sent through to you.
We trust that the above meets with your satisfaction.
Kind regards,
Tumi Bacela
Dear Client,
Thank you for notifying Innovation Group of your complaint and for affording us the opportunity to investigate.
We would like to offer our sincere apologies for the bad service you have experienced when dealing with Innovation Group and we assure you that this matter will be addressed accordingly. Kindly be advised that the list of all approved RMI dealers in the Western Cape has been sent through to you.
We trust that the above meets with your satisfaction.
Kind regards,
Tumi Bacela