TM
Tumisane M
1 reviews | Active since Feb 2013
12 Jan 2022, 15:08
Useless motor plan insurance
Just took my car for service and I’m told they can’t even authorize brake discs as they’re not covered but brake pads are how is this even a possibility. There is a bunch of things they declined and im left with a bill of 35K yet I have power up plan with them. What a useless insurance
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Replies (2)
Innovation Group's replyOfficial
14 Jan 2022, 09:07Hi Tumisane, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's reply14 Jan 2022, 09:07
Official
Hi Tumisane, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's replyOfficial
17 Jan 2022, 10:05Hi Tumisane, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind Regards,Complaints Team
Innovation Group's reply17 Jan 2022, 10:05
Official
Hi Tumisane, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind Regards,Complaints Team