useless company with **** service

useless at communication. think they know more than the experts and took over a month to sort out my damaged ford ST block the expert told me what was wrong over the phone with my description. they never called me to see if i was getting help i had to get answers from the workshop that the car is at even after i asked to be kept in the loop . they dont reply to emails and not contact details on any emails.

seems like costumer service does does not exist any more