Update on previous issue.

For those who have insurance with this business, I would strongly recommend you change it as soon as possible.

My claim was rejected the first time and after a struggle and a complaint here on Hello Peter, someone got back to me.

I was then informed why my claim was rejected and also was confirmed that on their part they did not do the job correctly.

The reason my claim was rejected was based on the following "the assessor only looked at the car, their was no physical assessment as visually the car seemed to be fine, and based on that we had to reject your claim", Those words came form their claims manager Karabo. They did not even do a proper job the first time, I had to pay for my second assessment witch was not even a close match to their's and still got rejected for the second time.

Due to the fact that they confirmed they are not doing their job properly means they are *********** of doing their job at all.