Unwilling to help and honor contract

I have been speaking to different call center agents for the past 3 days , regarding my service plan contract <br> On the system it states my contract runs until 60 months or 60 000 kms however on my contract it states up to 60 months or 200 000 kms that was sent to me , the only thing they can tell me is there have to go back to what was sold to you over the phone , I have a written agreement that clear states my policy is up until 200 000 km that is what should stand.<br> For the past 3 days i have been promised a supervisor would call but this has still not happened , how can you be a division on MFC and look to cheat your way out of things and put the customer out of pocket and without a cover plan after 60 000 km , People beware of using Innovation Group with this little scheme they doing <br> <br> I always ask for contracts or info to be sent to me via mail and only on requesting it a year later , I only received my policy now