Unreasonable rejection

I'm totally angered by your reasons to reject my claim. My first claim was the 22nd of June 2022 and my claim was reject because I was still in the waiting period, this was hard for me but I accepted your decision and paid for the tyre myself ---Claim 633409.

My second claim ( 638597 ) was rejected because I had to proof that I paid for the previous tyre. I sent the invoice and also attached bank statement which had the name of the tyre company but my claim was rejected because the amounts didn't match....like really?

The debited amount is R3900,00 while the invoice amount is R3900,15. So you are rejecting my claim based on 15 cents which I paid in cash asked them to swipe R3900,00?

I find this to be Absolutely Unreasonable ground to reject my claim. What more must I do to proof that I paid for the tyre? Have you at least called the tyre shop to confirm this?

Come on....15 cents?